Frequently Asked Questions
Everything you need to know about your Dista beauty experience.
Are Dista products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Dista products are 100% cruelty-free and we offer a wide range of vegan-certified options. Check the product description for specific certifications.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been lightly used.
Do you offer samples with every purchase?
We love letting you try new things! Every Dista order includes two complimentary deluxe samples of our best-selling serums or moisturizers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your Dista account.